Other Dynamic H2O Products
The DHW Manager is the operational heart of a WaterDrop system. It is a cloud-connected control platform designed to coordinate and optimize the performance of the entire domestic hot water plant. The system supports a wide range of configurations, including advanced staging programs and external pump-driven extension packages that allow the heat pump array to be located far from the primary storage tanks when necessary. A dedicated LTE connection keeps the system continuously connected to the cloud, providing real-time reporting on system status, performance, alarms, and maintenance needs.
In addition to managing equipment operation, the DHW Manager helps building owners optimize their energy costs. Through onboard programming and its LTE cloud connection, the system can schedule load-shifting strategies that reduce electricity consumption during peak utility rate periods. It can also create load-up events that take advantage of lower electricity rates by instructing the heat pumps to operate during off-peak periods, effectively storing low-cost thermal energy in the hot water tanks for later use.
The DHW Manager platform is designed to evolve as new capabilities emerge through cloud computing and thermal storage strategies. It supports custom programming and can coordinate multiple systems—such as an array of three or four WaterDrop “Droplets”—serving a single building load. Using a parent-and-child configuration, the Manager understands how each connected system operates and stages them intelligently to deliver optimal performance, efficiency, and reliability across the entire domestic hot water system.
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DHW Optics is the online portal that gives building managers clear visibility into the performance of their domestic hot water system. The platform connects directly to the DHW Manager and continuously receives real-time data from the hot water plant installed in the building. Through DHW Optics, managers can see how the system is operating at any given moment, including current system conditions, heat pump activity, alarms, and the overall state of charge of the thermal storage tanks.
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With a DHW Optics account, building managers gain insight into how their system is performing and how it is being optimized. The platform allows users to review load-shifting strategies and system operating schedules, helping them work with the team at Dynamic H2O to reduce energy costs by minimizing electricity purchases during peak utility rate periods.
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DHW Optics also provides proactive communication tools. Managers can add email recipients to receive automated alerts and notifications whenever system conditions change or maintenance attention is required. In addition, the platform stores detailed operational data over long periods of time. This robust data history makes it possible to analyze system performance, refine control strategies, and continually improve load-shifting and cost-optimization approaches.
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New reporting features allow building owners and managers to receive regular performance summaries without needing to log into the portal. While the system can always be monitored live, the ultimate goal of a domestic hot water system is simple: reliable hot water for building occupants. DHW Optics helps confirm that reliability by providing transparent, data-driven insights that demonstrate how the system is performing every day.
